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| WK | LSN | STRAND | SUB-STRAND | LESSON LEARNING OUTCOMES | LEARNING EXPERIENCES | KEY INQUIRY QUESTIONS | LEARNING RESOURCES | ASSESSMENT METHODS | REFLECTION |
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 |
Business and Money Management
Business and Its Environment Business and Its Environment |
Banking - Benefits of junior savings accounts
Business Activities - Concept of needs and wants Business Activities - Types and characteristics of economic resources |
By the end of the
lesson, the learner
should be able to:
- Explain benefits of opening a junior savings account - Describe how savings accounts encourage financial discipline - Develop responsible money management habits from a young age |
- Discuss benefits of junior savings accounts - Share experiences on saving habits - Present on how early saving promotes financial independence |
How does having a savings account help young people manage money?
|
- MASTER Business Studies Learner's Book pg. 48
- Charts on benefits of saving - Testimonials from young savers - MASTER Business Studies Learner's Book pg. 49 - Pictures of various items - Sorting cards - MASTER Business Studies Learner's Book pg. 52 - Charts on economic resources - Digital resources |
- Oral presentation
- Group discussion
- Written reflection
|
|
| 1 | 3 |
Business and Its Environment
|
Business Activities - Types of economic resources (Natural, human and man-made)
Business Activities - Relationship between scarcity, choice, opportunity cost and scale of preference Business Activities - Importance of business activities in society |
By the end of the
lesson, the learner
should be able to:
- Identify types of economic resources - Classify resources as natural, human or man-made - Value different resources used in production of goods at home |
- Use available resources to search for information on types of economic resources - Discuss examples of land, labour and capital - Present on how resources satisfy human needs |
How do natural, human and man-made resources work together in production?
|
- MASTER Business Studies Learner's Book pg. 54
- Pictures showing different resources - Internet access - MASTER Business Studies Learner's Book pg. 56 - Case study: Anne's decision - Scale of preference templates - MASTER Business Studies Learner's Book pg. 58 - Pictures of local businesses - Charts on business benefits |
- Classification exercise
- Oral presentation
- Written questions
|
|
| 1 | 4 |
Business and Its Environment
|
Business Activities - Classification of business activities and business environment
Types of Business Ownership - Meaning of sole proprietorship Types of Business Ownership - Formation of sole proprietorship |
By the end of the
lesson, the learner
should be able to:
- Classify business activities into primary, secondary and tertiary sectors - Explain micro and macro factors affecting business activities - Identify different types of businesses in the local area |
- Role play on classification of business activities - Search for information on micro and macro business environment - Discuss how internal and external factors affect businesses |
How are farming, manufacturing and banking different types of business activities?
|
- MASTER Business Studies Learner's Book pg. 60
- Classification charts - Digital devices - MASTER Business Studies Learner's Book pg. 67 - Pictures of sole proprietorship businesses - Digital resources - MASTER Business Studies Learner's Book pg. 68 - Case study materials - Sample business registration forms |
- Role play observation
- Written assignment
- Oral questions
|
|
| 2 | 1 |
Business and Its Environment
|
Types of Business Ownership - Management of sole proprietorship
Types of Business Ownership - Sources of finance for sole proprietorship |
By the end of the
lesson, the learner
should be able to:
- Explain how sole proprietorship businesses are managed - Describe the roles and responsibilities of a sole proprietor - Take responsibility for personal projects and assignments |
- Search for information on management of sole proprietorship - Discuss decision-making and daily operations - Present on owner's responsibilities |
Who makes decisions in a sole proprietorship business?
|
- MASTER Business Studies Learner's Book pg. 69
- Interview questions for business owners - Digital resources - MASTER Business Studies Learner's Book pg. 70 - Charts on sources of finance - Digital devices |
- Oral questions
- Written assignment
- Peer assessment
|
|
| 2 | 2 |
Business and Its Environment
|
Types of Business Ownership - Advantages of sole proprietorship
Types of Business Ownership - Disadvantages of sole proprietorship |
By the end of the
lesson, the learner
should be able to:
- Explain the advantages of sole proprietorship - Analyse benefits such as quick decision making and profit retention - Value independence in managing personal affairs |
- Brainstorm advantages of sole proprietorship - Search for information on benefits of sole proprietorship - Debate supporting sole proprietorship as a business form |
Why do many people prefer to start sole proprietorship businesses?
|
- MASTER Business Studies Learner's Book pg. 71
- Debate guidelines - Reference materials - MASTER Business Studies Learner's Book pg. 72 - Case studies on business challenges - Debate materials |
- Debate participation
- Oral questions
- Written assignment
|
|
| 2 | 3 |
Business and Its Environment
|
Types of Business Ownership - Meaning of partnership
|
By the end of the
lesson, the learner
should be able to:
- Define the term partnership - Identify features and types of partnerships - Work collaboratively with others on group projects |
- Discuss and present on the meaning of partnership - Read case study on Sam and Wanjiku's hotel business - Search for information on types of partnerships |
What is a partnership business?
|
- MASTER Business Studies Learner's Book pg. 73 - Case study: Sam and Wanjiku's hotel - Digital resources |
- Case study analysis
- Oral questions
- Written exercises
|
|
| 2 | 4 |
Business and Its Environment
|
Types of Business Ownership - Formation of partnership
Types of Business Ownership - Management of partnership |
By the end of the
lesson, the learner
should be able to:
- Describe the process of forming a partnership in Kenya - Explain the contents of a partnership agreement - Establish clear agreements when working with others |
- Brainstorm the formation of partnership - Search for information on partnership agreements - Discuss contents like profit sharing ratio and partner roles |
What should be included in a partnership agreement?
|
- MASTER Business Studies Learner's Book pg. 75
- Sample partnership agreements - Internet access - MASTER Business Studies Learner's Book pg. 76 - Management structure charts - Reference materials |
- Oral presentation
- Written assignment
- Group discussion
|
|
| 3 | 1 |
Business and Its Environment
|
Types of Business Ownership - Sources of finance for partnership
|
By the end of the
lesson, the learner
should be able to:
- Identify sources of finance for partnership - Explain how partners can raise capital for the business - Pool resources with others for common goals |
- Search for information on sources of finance for partnership - Discuss partner contributions, bank loans and trade credit - Present on financing options for partnerships |
How do partnerships raise money compared to sole proprietorships?
|
- MASTER Business Studies Learner's Book pg. 77 - Finance source charts - Digital devices |
- Oral presentation
- Written questions
- Group discussion
|
|
| 3 | 2 |
Business and Its Environment
|
Types of Business Ownership - Advantages of partnership
Types of Business Ownership - Disadvantages of partnership |
By the end of the
lesson, the learner
should be able to:
- Explain the advantages of partnership - Analyse benefits such as shared responsibility and combined skills - Value teamwork and collaboration in achieving goals |
- Brainstorm advantages of partnership - Search for information on benefits of partnership - Debate supporting partnership as a business form |
What are the benefits of starting a business with partners?
|
- MASTER Business Studies Learner's Book pg. 78
- Debate guidelines - Reference materials - MASTER Business Studies Learner's Book pg. 79 - Case studies on partnership disputes - Debate materials |
- Debate participation
- Oral questions
- Written assignment
|
|
| 3 | 3 |
Business and Its Environment
|
Types of Business Ownership - Meaning of cooperative society
|
By the end of the
lesson, the learner
should be able to:
- Define the term cooperative society - Identify features of cooperative societies - Join group activities that benefit all members |
- Read case study on Sesco village tea farmers cooperative - Discuss and present on the meaning of cooperative society - Search for information on features of cooperatives |
What is a cooperative society?
|
- MASTER Business Studies Learner's Book pg. 80 - Case study: Sesco village - Digital resources |
- Case study analysis
- Oral questions
- Written exercises
|
|
| 3 | 4 |
Business and Its Environment
|
Types of Business Ownership - Types of cooperative societies
Types of Business Ownership - Formation of cooperative societies |
By the end of the
lesson, the learner
should be able to:
- Identify types of cooperative societies in Kenya - Classify cooperatives as SACCOs, producer, consumer or housing cooperatives - Consider joining savings groups for financial benefits |
- Analyse mind map on types of cooperative societies - Search for information on different types of cooperatives - Discuss examples of each type in Kenya |
What types of cooperative societies exist in Kenya?
|
- MASTER Business Studies Learner's Book pg. 82
- Mind maps on cooperative types - Reference materials - MASTER Business Studies Learner's Book pg. 84 - Sample cooperative constitutions - Registration guidelines |
- Classification exercise
- Oral presentation
- Written assignment
|
|
| 4 | 1 |
Business and Its Environment
|
Types of Business Ownership - Management of cooperative societies
Types of Business Ownership - Sources of finance for cooperative societies |
By the end of the
lesson, the learner
should be able to:
- Explain how cooperative societies are managed - Describe the roles of management and supervisory committees - Participate actively in democratic group decision making |
- Search for information on management of cooperative societies - Discuss Annual General Meeting and committee elections - Present on democratic control in cooperatives |
How are decisions made in a cooperative society?
|
- MASTER Business Studies Learner's Book pg. 85
- Management structure charts - Digital resources - MASTER Business Studies Learner's Book pg. 86 - Finance source charts - Reference materials |
- Oral presentation
- Written questions
- Peer assessment
|
|
| 4 | 2 |
Business and Its Environment
|
Types of Business Ownership - Advantages of cooperative societies
|
By the end of the
lesson, the learner
should be able to:
- Explain the advantages of cooperative societies - Analyse benefits such as limited liability and democratic control - Appreciate collective action for mutual benefit |
- Brainstorm advantages of cooperative societies - Search for information on benefits of cooperatives - Debate supporting cooperative societies |
Why do farmers often form cooperative societies?
|
- MASTER Business Studies Learner's Book pg. 87 - Debate guidelines - Charts on advantages |
- Debate participation
- Oral questions
- Written exercises
|
|
| 4 | 3 |
Business and Its Environment
|
Types of Business Ownership - Disadvantages of cooperative societies
Types of Business Ownership - Role of sole proprietorship, partnerships and cooperatives in economy |
By the end of the
lesson, the learner
should be able to:
- Explain the disadvantages of cooperative societies - Analyse challenges such as slow decision making and limited capital - Address challenges in group activities constructively |
- Search for information on disadvantages of cooperative societies - Discuss challenges like inefficient management and member conflicts - Complete debate on cooperative societies |
What challenges do cooperative societies face?
|
- MASTER Business Studies Learner's Book pg. 87
- Case studies on cooperative challenges - Debate materials - MASTER Business Studies Learner's Book pg. 88 - Economic contribution charts - Manila papers |
- Debate participation
- Written questions
- Peer assessment
|
|
| 4 | 4 |
Business and Its Environment
|
Social Responsibility of Business - Need for social responsibility of a business
|
By the end of the
lesson, the learner
should be able to:
- Define business social responsibility - Justify the need for social responsibility of a business in society - Expect businesses to act responsibly towards the community |
- Discuss and present on the need for social responsibility - Read case study on Sweet loaf and Fresh rise bakeries - Search for information on social responsibility |
Why should businesses care about society and the environment?
|
- MASTER Business Studies Learner's Book pg. 90 - Case study: Bakeries comparison - Digital resources |
- Case study analysis
- Oral questions
- Written exercises
|
|
| 5 | 1 |
Business and Its Environment
|
Social Responsibility of Business - Social responsibility activities of a business
Social Responsibility of Business - How businesses support safe road use |
By the end of the
lesson, the learner
should be able to:
- Examine social responsibility activities of a business in the community - Classify activities as environmental, charitable or employee-focused - Participate in community service activities |
- Search on social responsibility activities of businesses - Analyse mind map on social responsibility activities - Discuss environmental initiatives and community support |
What social responsibility activities can businesses do in the community?
|
- MASTER Business Studies Learner's Book pg. 92
- Mind maps on CSR activities - Pictures of CSR projects - MASTER Business Studies Learner's Book pg. 94 - Flashcards - Road safety materials |
- Oral presentation
- Written assignment
- Group discussion
|
|
| 5 | 2 |
Business and Its Environment
|
Social Responsibility of Business - Challenges faced by businesses in social responsibility
|
By the end of the
lesson, the learner
should be able to:
- Analyse challenges faced by businesses when carrying out social responsibilities - Evaluate how businesses can overcome CSR challenges - Support business CSR efforts despite their limitations |
- Brainstorm challenges faced by businesses in social responsibility - Search for information on CSR challenges - Discuss high costs, limited resources and measuring impact |
What challenges do businesses face when trying to help the community?
|
- MASTER Business Studies Learner's Book pg. 95 - Case study materials - Digital resources |
- Oral questions
- Written assignment
- Peer assessment
|
|
| 5 | 3 |
Business and Its Environment
|
Social Responsibility of Business - Designing and implementing social responsibility in school
Entrepreneurship - Meaning of entrepreneurship and entrepreneurial skills |
By the end of the
lesson, the learner
should be able to:
- Design a social responsibility activity for the school - Implement a simple CSR project with classmates - Contribute positively to school and community welfare |
- Carry out survey to identify needy learners - Mobilize resources from local community - Plan and implement social responsibility activity |
How can you design a social responsibility project for your school?
|
- MASTER Business Studies Learner's Book pg. 97
- Survey questionnaires - Planning templates - MASTER Business Studies Learner's Book pg. 99 - Mind maps on entrepreneurial skills - Digital resources |
- Project planning
- Peer assessment
- Practical implementation
|
|
| 5 | 4 |
Business and Its Environment
|
Entrepreneurship - Importance of entrepreneurial skills for economic development
Entrepreneurship - Types of entrepreneurs (Innovative and imitative) |
By the end of the
lesson, the learner
should be able to:
- Explain the importance of entrepreneurial skills for economic growth - Analyse how skills like financial literacy and leadership drive development - Apply problem-solving skills in daily activities |
- Search for information on importance of entrepreneurial skills - Discuss how skills contribute to job creation and innovation - Present on entrepreneurial skills and economic development |
How do entrepreneurial skills help the economy grow?
|
- MASTER Business Studies Learner's Book pg. 101
- Reference materials - Charts on economic contribution - MASTER Business Studies Learner's Book pg. 102 - Case studies of entrepreneurs - Digital devices |
- Oral presentation
- Written assignment
- Group discussion
|
|
| 6 | 1 |
Business and Its Environment
|
Entrepreneurship - Types of entrepreneurs (Social, hustler and researcher)
|
By the end of the
lesson, the learner
should be able to:
- Explain social, hustler and researcher entrepreneurs - Match entrepreneur descriptions to their types - Identify personal entrepreneurial tendencies |
- Search for information on social and other entrepreneur types - Discuss characteristics of each type - Complete matching exercise on entrepreneur types |
What motivates a social entrepreneur compared to other types?
|
- MASTER Business Studies Learner's Book pg. 103 - Entrepreneur profiles - Matching worksheets |
- Matching exercise
- Oral presentation
- Written assignment
|
|
| 6 | 2 |
Business and Its Environment
|
Entrepreneurship - Evaluating business ideas and opportunities
Entrepreneurship - Factors to consider when evaluating business ideas |
By the end of the
lesson, the learner
should be able to:
- Define business idea and business opportunity - Distinguish between a business idea and a viable opportunity - Evaluate personal ideas for potential business ventures |
- Read and analyse case studies on business ideas - Discuss Sarah's phone repair and Tom's tutoring businesses - Share experiences on business ideas and opportunities |
How do you know if a business idea is a good opportunity?
|
- MASTER Business Studies Learner's Book pg. 104
- Case studies: Sarah and Tom - Evaluation templates - MASTER Business Studies Learner's Book pg. 106 - Business idea evaluation sheets - Digital resources |
- Case study analysis
- Oral questions
- Written exercises
|
|
| 6 | 3 |
Business and Its Environment
|
Entrepreneurship - Importance of business incubation
|
By the end of the
lesson, the learner
should be able to:
- Define business incubation and business incubator - Explain the importance of incubation for business growth - Seek mentorship and support when starting new projects |
- Search for information on business incubation - Discuss services provided by business incubators - Present on importance of incubation |
What support do business incubators provide to new entrepreneurs?
|
- MASTER Business Studies Learner's Book pg. 107 - Information on incubation centres - Digital devices |
- Oral questions
- Written exercises
- Group discussion
|
|
| 6 | 4 |
Business and Its Environment
|
Entrepreneurship - Activities at business incubation centres
Entrepreneurship - Identifying opportunities and starting a business in school |
By the end of the
lesson, the learner
should be able to:
- Identify activities that take place at business incubation centres - Describe mentorship, training and networking opportunities - Utilize available support systems for personal development |
- Visit a business incubation centre physically or virtually - Listen to resource person on business incubation - Discuss activities at incubation centres |
What activities take place at a business incubation centre?
|
- MASTER Business Studies Learner's Book pg. 108
- Virtual tour resources - Resource person - MASTER Business Studies Learner's Book pg. 109 - Opportunity identification templates - School environment |
- Field visit report
- Oral presentation
- Written questions
|
|
| 7 | 1 |
Business and Its Environment
|
Entrepreneurship - Planning and launching a school business
|
By the end of the
lesson, the learner
should be able to:
- Create a simple business plan for a school-based business - Launch a small business venture in school - Persevere through challenges when starting new ventures |
- Select the best business idea for school - Make a simple business plan with name, target and pricing - Launch and operate the business |
How do you create a simple business plan?
|
- MASTER Business Studies Learner's Book pg. 110 - Business plan templates - Start-up materials |
- Business plan assessment
- Practical implementation
- Peer review
|
|
| 7 | 2 |
Business and Its Environment
|
Entrepreneurship - Conducting self-entrepreneurial assessment
Entrepreneurship - Compiling business ideas and determining suitability |
By the end of the
lesson, the learner
should be able to:
- Conduct self-entrepreneurial assessment on personal qualities - Identify personal strengths and weaknesses as an entrepreneur - Work on improving weak areas for personal growth |
- Think about personal qualities important for entrepreneurs - Rate yourself on entrepreneurial qualities - Identify strengths and areas for improvement |
What are your strengths and weaknesses as a potential entrepreneur?
|
- MASTER Business Studies Learner's Book pg. 111
- Self-assessment worksheets - Rating scales - MASTER Business Studies Learner's Book pg. 112 - Business idea compilation sheets - Rating templates |
- Self-assessment exercise
- Written reflection
- Peer discussion
|
|
| 7 | 3 |
Business and Its Environment
|
Production - Meaning and importance of production in an economy
Production - Benefits of production to the economy |
By the end of the
lesson, the learner
should be able to:
- Define the term production - Explain the importance of production in an economy - Appreciate goods produced locally for daily use |
- Brainstorm and present on the meaning of production - Study pictures showing transformation of raw materials - Discuss importance of production for economic growth |
Why is production important for a country's economy?
|
- MASTER Business Studies Learner's Book pg. 113
- Pictures of production processes - Charts on production importance - MASTER Business Studies Learner's Book pg. 115 - Economic charts - Digital resources |
- Oral questions
- Written exercises
- Group discussion
|
|
| 7 | 4 |
Business and Its Environment
|
Production - Factors of production (Land and labour)
|
By the end of the
lesson, the learner
should be able to:
- Define factors of production - Explain land and labour as factors of production - Value natural resources and human effort in creating goods |
- Discuss and present on factors of production - Search for information on land and labour - Watch video on factors of production |
What natural resources and human skills are needed to produce goods?
|
- MASTER Business Studies Learner's Book pg. 116 - Video clips - Pictures of land and labour |
- Video analysis
- Oral questions
- Written exercises
|
|
| 8 | 1 |
Business and Its Environment
|
Production - Factors of production (Capital and entrepreneurship)
Production - Types of costs in a production unit (Fixed and variable costs) |
By the end of the
lesson, the learner
should be able to:
- Explain capital and entrepreneurship as factors of production - Describe how all factors of production work together - Recognize the role of entrepreneurs in organizing production |
- Search for information on capital and entrepreneurship - Discuss examples of capital goods and entrepreneur roles - Present on how factors combine in production |
How do entrepreneurs organize the factors of production?
|
- MASTER Business Studies Learner's Book pg. 118
- Pictures of capital goods - Reference materials - MASTER Business Studies Learner's Book pg. 119 - Cost classification charts - Case scenarios |
- Oral presentation
- Written questions
- Group discussion
|
|
| 8 | 2 |
Business and Its Environment
|
Production - Types of costs (Total, marginal and average costs)
|
By the end of the
lesson, the learner
should be able to:
- Define total cost, marginal cost and average cost - Calculate different types of costs in production - Apply cost calculations when planning personal projects |
- Search for information on total, marginal and average costs - Compute types of costs using given data - Discuss cost calculations for a chair factory |
How do you calculate the total cost of production?
|
- MASTER Business Studies Learner's Book pg. 120 - Calculators - Cost calculation worksheets |
- Calculation exercises
- Written questions
- Peer assessment
|
|
| 8-9 |
Midterm break |
||||||||
| 10 | 1 |
Business and Its Environment
|
Production - Computing types of costs in production
Production - Division of labour and specialisation |
By the end of the
lesson, the learner
should be able to:
- Compute fixed costs, variable costs and total costs - Calculate average cost per unit of production - Use cost information to make pricing decisions |
- Practice computing costs using business scenarios - Calculate costs for Sarah's bakery - Present cost calculations to class |
How do you calculate the cost of producing one item?
|
- MASTER Business Studies Learner's Book pg. 122
- Practice exercises - Calculators - MASTER Business Studies Learner's Book pg. 124 - Comparison charts - Digital resources |
- Calculation exercises
- Oral presentation
- Written assignment
|
|
| 10 | 2 |
Business and Its Environment
|
Production - Advantages and disadvantages of division of labour and specialisation
|
By the end of the
lesson, the learner
should be able to:
- Explain advantages of division of labour and specialisation - Analyse disadvantages of division of labour and specialisation - Balance specialization with learning new skills |
- Search for advantages and disadvantages of division of labour - Debate on division of labour and specialisation - Create charts showing advantages and disadvantages |
What are the benefits and drawbacks of workers specializing in one task?
|
- MASTER Business Studies Learner's Book pg. 126 - Debate guidelines - Chart materials |
- Debate participation
- Chart presentation
- Written assignment
|
|
| 10 | 3 |
Business and Its Environment
|
Production - Roles and responsibilities of a producer to consumer
Production - Designing an appropriate label for a product |
By the end of the
lesson, the learner
should be able to:
- Explain the roles of a producer to consumers - Describe responsibilities of producers in ensuring quality and safety - Expect quality products and honest information from businesses |
- Read and analyse case study on Chap Chap Posho Mill - Role play functions of producer to consumer - Discuss roles like creating goods, ensuring quality and setting prices |
What responsibilities do producers have towards their customers?
|
- MASTER Business Studies Learner's Book pg. 128
- Case study: Chap Chap Posho Mill - Role play props - MASTER Business Studies Learner's Book pg. 131 - Sample product labels - Design materials |
- Case study analysis
- Role play observation
- Written questions
|
|
| 10 | 4 |
Business and Its Environment
|
Production - Creating product labels with required information
|
By the end of the
lesson, the learner
should be able to:
- Include all required information on a product label - Create complete product labels following guidelines - Check product labels for important information before buying |
- Design labels including product name, ingredients and expiry date - Review and improve designed labels - Present final product labels |
Why is the expiry date important on a product label?
|
- MASTER Business Studies Learner's Book pg. 133 - Label templates - Marking pens and materials |
- Label completion
- Written assignment
- Portfolio assessment
|
|
| 11 | 1 |
Business and Its Environment
|
Consumer Satisfaction - Meaning and importance of consumer satisfaction
Consumer Satisfaction - Benefits of consumer satisfaction to businesses |
By the end of the
lesson, the learner
should be able to:
- Define consumer satisfaction - Explain the importance of consumer satisfaction in business - Provide feedback to businesses about products and services |
- Discuss and present on the meaning of consumer satisfaction - Search for importance of consumer satisfaction - Analyse picture of satisfied customer |
Why is customer satisfaction important for a business?
|
- MASTER Business Studies Learner's Book pg. 137
- Pictures of customer interactions - Digital resources - MASTER Business Studies Learner's Book pg. 139 - Case studies - Charts on customer benefits |
- Oral questions
- Written exercises
- Group discussion
|
|
| 11 | 2 |
Business and Its Environment
|
Consumer Satisfaction - Terms and conditions for supply of goods and services
Consumer Satisfaction - Understanding warranties, refunds and consumer rights |
By the end of the
lesson, the learner
should be able to:
- Define terms and conditions in supply of goods - Identify terms and conditions such as payment terms and warranties - Read terms and conditions before making purchases |
- Search for information on terms and conditions - Study invoice and warranty images - Discuss payment terms, delivery, returns and guarantees |
What terms and conditions should you check before buying a product?
|
- MASTER Business Studies Learner's Book pg. 140
- Sample invoices and warranties - Digital resources - MASTER Business Studies Learner's Book pg. 142 - Video clips - Consumer rights materials |
- Oral questions
- Written exercises
- Document analysis
|
|
| 11 | 3 |
Business and Its Environment
|
Consumer Satisfaction - Remedies for consumer satisfaction
|
By the end of the
lesson, the learner
should be able to:
- Identify remedies available for consumer satisfaction - Distinguish between proactive and reactive remedies - Seek appropriate remedies when dissatisfied with products |
- Share experiences on consumer satisfaction remedies - Role play remedies for consumer satisfaction - Analyse case study on Jane's laptop charger |
What remedies are available when a customer is not satisfied?
|
- MASTER Business Studies Learner's Book pg. 143 - Case study: Jane's laptop - Role play props |
- Role play observation
- Case study analysis
- Written assignment
|
|
| 11 | 4 |
Business and Its Environment
|
Consumer Satisfaction - Proactive and reactive strategies for customer satisfaction
Consumer Satisfaction - Carrying out customer satisfaction survey |
By the end of the
lesson, the learner
should be able to:
- Explain proactive strategies for preventing customer dissatisfaction - Describe reactive strategies for solving customer problems - Communicate concerns politely when products disappoint |
- Search for information on proactive and reactive remedies - Discuss offering quality, training staff and solving issues quickly - Present on strategies for customer satisfaction |
How can businesses prevent customer complaints?
|
- MASTER Business Studies Learner's Book pg. 145
- Strategy charts - Reference materials - MASTER Business Studies Learner's Book pg. 147 - Survey questionnaires - Data analysis templates |
- Oral presentation
- Written questions
- Group discussion
|
|
| 12 | 1 |
Government and Global Influence in Business
|
Public Finance - Meaning and components of public finance
Public Finance - Importance of public finance Public Finance - Sources of public finance |
By the end of the
lesson, the learner
should be able to:
- Define the term public finance - Identify the components of public finance - Relate public finance to government services like healthcare and education |
- Brainstorm the meaning of public finance - Search from the internet or relevant textbooks for information on components of public finance - Discuss findings with group members |
What is the role of taxation in economic development?
|
- Master Business Studies pg. 150
- Digital resources - Internet access - Master Business Studies pg. 151 - Charts - Master Business Studies pg. 153 - Mind maps |
- Oral questions
- Observation
|
|
| 12 | 2 |
Government and Global Influence in Business
|
Public Finance - Meaning and importance of taxation
Public Finance - Principles of taxation Public Finance - Requirements for tax compliance in Kenya |
By the end of the
lesson, the learner
should be able to:
- Define the term taxation - Explain the importance of taxation in Kenya - Relate taxation to public services like roads and security in the community |
- Brainstorm and present on the meaning and importance of taxation - Search from the internet or relevant textbooks for the importance of taxation - Discuss findings with classmates |
What is the role of taxation in economic development?
|
- Master Business Studies pg. 154
- Digital resources - Flash cards - Master Business Studies pg. 155 - Reference books - Master Business Studies pg. 157 - KRA posters - iTax portal images |
- Oral questions
- Written assignments
|
|
| 12 | 3 |
Government and Global Influence in Business
|
Public Finance - Tax exemption in Kenya
Public Finance - Types of custom duties in Kenya Public Finance - Trends and ethical issues in taxation |
By the end of the
lesson, the learner
should be able to:
- Define tax exemption - Compile a list of people or goods exempted from taxation in Kenya - Relate tax exemptions to support for vulnerable groups in society |
- Brainstorm the category of people and goods that are exempted from taxation - Use the internet or relevant books to search for information on tax exemption - Compile a list of people and goods exempted from taxation in Kenya |
What is the role of taxation in economic development?
|
- Master Business Studies pg. 159
- Digital resources - Reference books - Master Business Studies pg. 161 - Resource person - Master Business Studies pg. 162 - Case study extracts |
- Oral questions
- Observation
|
|
| 12 | 4 |
Government and Global Influence in Business
|
International Trade - Meaning and classification of international trade
International Trade - Importance of international trade International Trade - Balance of trade and balance of payment International Trade - Advantages of international trade |
By the end of the
lesson, the learner
should be able to:
- Define international trade - Classify international trade based on number of countries and direction of trade - Connect international trade to availability of foreign products in local markets |
- Brainstorm and present on the meaning of international trade - Search from the internet or relevant textbooks for information on classification of international trade - Discuss findings in groups |
What are the benefits of international trade?
|
- Master Business Studies pg. 168
- Digital resources - Charts - Master Business Studies pg. 170 - Reference books - Master Business Studies pg. 171 - Master Business Studies pg. 172 |
- Oral questions
- Observation
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| 13 | 1 |
Government and Global Influence in Business
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International Trade - Disadvantages of international trade
International Trade - Terms of sale in international trade International Trade - Terms of sale in international trade |
By the end of the
lesson, the learner
should be able to:
- State disadvantages of international trade - Explain limitations of international trade to a country - Relate trade limitations to challenges faced by local businesses |
- Debate on the disadvantages of international trade - Discuss findings among group members - Present findings to other groups in class |
What are the benefits of international trade?
|
- Master Business Studies pg. 173
- Digital resources - Reference books - Master Business Studies pg. 174 - Charts - Master Business Studies pg. 175 |
- Oral questions
- Debate assessment
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| 13 | 2 |
Government and Global Influence in Business
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International Trade - Terms of payment in international trade
International Trade - Digital applications in international trade |
By the end of the
lesson, the learner
should be able to:
- Define terms of payment in international trade - Analyse different terms of payment used in international trade - Relate payment terms to business transactions with foreign suppliers |
- Find out from the internet or relevant print materials information on the terms of payment used in international trade - Write down and explain terms of payment - Discuss findings in groups |
What are the benefits of international trade?
|
- Master Business Studies pg. 175
- Digital resources - Charts - Master Business Studies pg. 177 - Internet access |
- Oral questions
- Written assignments
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| 13 | 3 |
Government and Global Influence in Business
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International Trade - Local products for export
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By the end of the
lesson, the learner
should be able to:
- Identify local products that can be developed for export - Prepare questionnaires to collect data on local products - Connect local agricultural products to export opportunities |
- Prepare questionnaires to collect data on local products - Carry out a survey in the community on local products that can be developed for export - Discuss the outcomes of the survey |
What are the benefits of international trade?
|
- Master Business Studies pg. 178
- Survey tools - Questionnaires - Digital resources |
- Oral questions
- Project work assessment
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| 13 | 4 |
Government and Global Influence in Business
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International Trade - Importance of international trade to an economy
|
By the end of the
lesson, the learner
should be able to:
- Summarize the importance of international trade in an economy - Evaluate the role of international trade in economic development - Relate international trade to Kenya's economic growth and development |
- Discuss the importance of international trade in an economy - Share experiences on how international trade affects daily life - Present findings to other groups in class |
What are the benefits of international trade?
|
- Master Business Studies pg. 179 - Digital resources - Reference books |
- Oral questions
- Written assignments
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